Understand. Design. Iterate.

Discover all our services

AI Opportunity Research

Solving the right problems and innovating where it truly matters.

AI, yes — but where, and for what purpose? Research helps uncover the real AI opportunities: the moments where it can speed up a decision, reduce errors, or ease cognitive load.

AI Solution Design

Performance and trust in AI-powered interfaces.

AI can be integrated in many ways: in the background, through contextual suggestions, on demand, in a conversation, or as part of a guided journey. The right choice depends on your users, your business context, and the level of autonomy given to the system.

Analysis & Research

Better insights. Better priorities. Better delivery.

Understanding your users’ real needs is the foundation of every successful experience. We combine qualitative and quantitative research to bring clarity to your decisions and steer your strategic choices.

Product Strategy

Build products that are useful, desirable, and aligned with your business goals.

We help you shape your product vision, prioritise what matters, and define a solid roadmap - for a product strategy grounded in real user needs.

UX/UI Design

Great design works - and feels good to use.

From concept to delivery, we design interfaces and services built around your users. Prototypes, testing, iteration: we move forward with a clear method to combine usability with real impact.

Audits & User Tests

Spot friction fast. Improve what matters.

Quickly pinpoint friction points across your journeys and improve the experience with clear, actionable recommendations. Our audits combine recognised standards, usability testing, and deep expertise in ergonomics and interaction design.

Workshops & Co-creation

Put collective intelligence to work for your projects.

Bring your teams, partners, or users into the design process. Through tailored workshops, we help ideas emerge, align stakeholders, and support collective decision-making.

UX Writing & Content Strategy

The right words, at the right time.

We create clear, useful, consistent content that helps people navigate and strengthens the relationship with your users. Content is part of the experience - it deserves a real strategy.

Digital Accessibility

Make your services accessible and inclusive to all.

We work towards a more inclusive digital space. We support you in embedding accessibility into your projects - with expertise and a human approach.

UX Maturity

A more mature organisation. Measurable impact.

We assess your UX maturity, highlight the strongest improvement levers, and help you embed simple, effective practices across your teams, processes, and product culture.

Service Design

Orchestrating customer journeys across every touchpoint.

A service is an end-to-end experience — much more than an interface. Every touchpoint matters, online, in the field, and within your teams. Service Design aligns these elements to create a more coherent, human-centred service.

Le Lab

Rent our professional space for your studies

Do you want to test a service, evaluate an interface, understand your customers, or observe the reactions of a panel? Le Lab offers you a professional setting in the center of Geneva to conduct your user tests, qualitative interviews, focus groups, and market studies.

Flexible ways to work with us, tailored to your needs and budget

Fixed-Scope Project

Best for a clearly defined project with agreed objectives, scope and timeline.

Clear scope from day one to align expectations, budget, timeline and deliverables.

Structured progress toward a validated outcome, with controlled priorities and no unnecessary drift.

Flexible Hours Package

Best for flexible expert support across priorities, improvements or one-off needs.

On-demand UX/UI expertise to support priorities, improvements, reviews or one-off needs.

Flexible use of hours across projects, teams or urgent topics as your needs evolve.

Ongoing Design Support


Best for continuous support and guidance, as well as long-term design consistency.

Continuous UX/UI guidance to maintain consistency across your interfaces, journeys and design decisions.

Long-term design maturity through a regular partner who helps your teams move faster and make better decisions.

Single

$49/month

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Team

$69/month

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Enterprise

$99/month

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The Lab, our UX research lab and market research studio in Geneva

Run your user tests, qualitative interviews, focus groups and market research studies in a professional setting in the heart of Geneva. Unique in French-speaking Switzerland, Le Lab combines a test room, an observation room with a one-way mirror, and integrated audio-video equipment for recording and live streaming your sessions.

Unique in French-speaking Switzerland

A rare, purpose-designed space for user testing, qualitative research and market research studies in a professional environment.

Observation with a one-way mirror

A test room and observation room separated by a one-way mirror, allowing your team to observe participants in real time without influencing their behaviour.
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Integrated audio-video equipment

A ready-to-use setup to record your sessions, capture discussions and stream user tests or interviews to remote teams and stakeholders.

Central location in Geneva

Located close to Geneva Cornavin station, Le Lab is easy to access for participants, clients and project teams, even for short research sessions.

Join our panel of testers

Take part in user testing sessions and market research studies to share your feedback on websites, apps, services and new concepts. A simple, flexible and paid experience.
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Compensation

Receive a reward for each session you take part in, depending on the duration and type of study.

Flexibility

Choose the studies that match your interests and availability: online, at Le Lab in Geneva, or sometimes on site.

Impact

Your feedback really matters: it helps improve digital products, services and everyday experiences.
Join our panel
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An idea to explore, an innovation to test, or a decision to secure?

Let’s talk for 15 minutes to understand your challenges, uncover UX opportunities, and identify the best way to move your project forward.
Book a video call