Integrate UX into your organization with UX-PM
Recognized international UX training
UX-PM certification helps you meet your new product and service challenges through a user-centered design approach.
Sponsored by UXalliance – a network of 27 recognized UX companies – it is currently offered in 19 countries and 12 languages. You learn alongside experienced practitioners who share concrete methods, directly applicable to improve your experiences and strengthen the impact of your teams.
The UX-PM training
A common framework for faster decision-making
Your teams leave with a shared language and clear decision-making criteria. Result: fewer back-and-forths, smoother decisions, and a clearer product direction.
Directly reusable tools and deliverables
Beyond theory, the training provides actionable methods and templates. Enough to structure your practices and save time on your next product cycles.
An increase in UX maturity that shows in practice
Participants develop the right reflexes: focusing work on users, challenging assumptions, validating before building, and iterating. The result: better collaboration and more consistent experiences.
Training program for 3 levels
1. UX Adoption
To acquire the basics and understand how UX integrates into an organization and a project. You will take away:
- UX fundamentals (principles, vocabulary, quality criteria)
- Key deliverables and methods (personas, journeys, tests, etc.)
- A clear vision of everyone's role in a UX approach
2. UX Execution
To learn how to plan and integrate UX activities into a project cycle, realistically and effectively. You will focus on:
- Preparing a UX approach in an Agile/project context
- Prioritization and translation into concrete actions (backlog, decisions, trade-offs)
- Collaboration between stakeholders (business, tech, design)
3. UX Leadership
To manage UX at scale, develop maturity, and connect UX, CX, and performance. Program includes:
- Governance, roles, rituals, and indicators
- Managing UX quality (and experience) long-term
- Collaboration between stakeholders (business, tech, design)
Why choose UX-PM certification?
UX doesn't just live within a design team. To create useful, understandable, and consistent products and services, everyone needs to be on the same page.
A directly applicable UX method
Leave with a clear framework and concrete tools to integrate UX into daily operations: framing, research, prioritization, testing, iteration.
Measurable business impact
Improve the effectiveness of your user journeys and products: reduced friction, increased satisfaction, better conversion, and stronger product decisions.
A recognized international certification
Benefit from a benchmark program, supported by an international network of experts, and deployed in many countries and languages.
Designed for product teams
Tailored to real-world needs (PM, PO, UX, lead, marketing, tech): practical examples, common language, strengthened collaboration, and stakeholder alignment.
They trust us to train their teams
Are you looking for in-company sessions to train several employees in UX design within your organization? So, contact us for an offer tailored to your needs. We also offer training in English upon request.
Two formats, the same high standards
To offer comprehensive solutions, we collaborate with a network of trusted partners in Switzerland and internationally.
In-company format
Custom offer
Option to contextualize certain examples and exercises to your specific context
3 half-days or 2 full days, intensive or spread out
6 to 12 people from the same organization
Online or at your premises
In French or English
Inter-company format
We organize inter-company sessions on an ad-hoc basis. Join our waiting list; once we have 4 interested participants, we will contact you to propose a date. Registration is non-binding.
Waiting list registration without payment
Minimum 4 participants per level
3 half-days
Online
In French
Rencontrez votre formateur
Florian Egger, PhD
Fondateur de Telono SA
Florian est le fondateur et directeur de Telono SA, basée à Genève, qu’il a fondé en 2005. À cet égard, il dirige une équipe d’UX Researchers et d’UX Designers qui créent au quotidien des produits et des services utiles, utilisables et conviviaux pour leurs utilisateurs finaux.
Docteur en IHM
Titulaire d’un doctorat en Interaction Homme-Machine (IHM) de l’Université de Technologie d’Eindhoven, Florian possède ainsi une vaste expérience internationale dans des secteurs allant de la santé à la finance ou aux organisations internationales, dans lesquels il a, à chaque fois, mis en place des actions pour optimiser l’expérience client.
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We answer your questions
Regardless of your organization's maturity, we can support you in your challenges.
Who is the UX-PM certificate for?
Any professional looking to adopt UX design methodologies in their projects, for example:
- Product Manager
- Project Manager
- Solutions Architect
- Marketing & Communications Specialist
- Business Analyst
- Designer
- Front-End Developer
How much does the UX-PM training provided by Telono cost?
You can benefit from an advantageous package deal:
- Levels 1+2+3 Pack: CHF 4,536.
- Levels 1+2 Pack: CHF 3,042.–
- Levels 2+3 Pack: CHF 3,553.–
Or pay individually for the relevant level:
- Level 1: CHF 1,490.-
- Level 2: CHF 1,890.-
- Level 3: CHF 2,290.-
Is it possible to take the training in another language?
Inter-company training sessions organized by Telono are always in French. However, we also organize in-company training sessions that can be delivered in French or English.
Furthermore, our partner, Die Ergonomen, in Zurich, offers courses in Swiss German.
Is it possible to skip a level?
Yes, you can skip a level and go directly to Level 2 or 3 if you have prior knowledge and some UX experience. Therefore, you will first need to answer a series of questions and meet with an online trainer to ensure you have the required qualifications or experience.
Is the course guaranteed to run?
Our courses are guaranteed for a minimum of 4 participants. If this minimum is not met, a new date will be proposed.
How is the training conducted?
Each UX-PM training level (inter-company) takes place remotely, over 3 half-days, and in French. Additionally, it is possible to organize in-company sessions for your teams, tailored to your needs, remotely or on-site, and in French or English.
Can I share my certificate with my network?
Yes, you will indeed receive your certificate as a link to the online certificate on the UX-PM website, which you can share on LinkedIn. It is also possible to export it as a PDF.