Created by the UXalliance, a global network of UX and service design experts, the UX-PM ("UX for Project Managers") training aims to train, in 2 days, all stakeholders confronted with the project management challenges and design services with multiple user contact points.
UX-PM Level 1 - UX Adoption
Level 1 of the UX-PM certification introduces the concepts and methods of User experience (UX) and the approach for its integration into a service optimization or design project.
UX-PM Level 2 - Executing UX
Level 2 of the UX-PM certification aims to deepen knowledge of UX methods and tools and their everyday use in multi-media / channel service design project management.
UX-PM Level 3 - UX Leadership
Level 3 of the UX-PM certification aims to train project management integrating the user-centric methodology into the service life cycle and to optimize UX investment within the organisation.
Project managers, product managers, account managers, or any professional working in digital marketing, and who must supervise or manage a value-added service design project by integrating the challenges of user experience.
By the end of the training, you will be able to promote the UX approach around you, understand the methods and tools and facilitate their integration into the life cycle of your projects, but also control costs for your organisation.