Phase 1: Test selection and recruitment
It’s key to outline the objectives of the test first. What are the assumptions or issues that we would like to test? Which user profiles are involved? Which user contexts are you interested in(mobility, office, home, etc.)? All of these points are put together in the test plan and will be signed off by you before users are recruited and sessions start. We will manage user recruitment through our database or through our external partners.
At this point, we’ll send you the test plan, so that you can check it and can make any necessary changes.