Our aim: Do a situational analysis of the UX maturity of your organisation and come up with actions that will help it to change.

 

Know where you are to better understand where you’re going.  

UX maturity within organisations has greatly improved in the past 10 years. Even though it is part of the DNA of large groups in the digital economy, its adoption is varied in the majority of companies. We can help you measure your level of maturity so that you can put actions in place to ensure that UX becomes definitively part of the strategy of your organisation.  

 

Benefits

  • Being able to spot internal hold-ups so that they can be prioritised and resolved
  • Using a roadmap to improve your organisation
  • Better team alignement

When you should do it

  • When you feel the need to prepare for the future
  • When you undertake a digital transformation project
  • When you need to have concrete proof so that you can shake things up internally

How we will work together.

Phase 1: Selecting your maturity model

All of our recommendations are bespoke and based on the way your organisation works and the model will allow us to create a framework in which we can interact and not have to re-create each time.  

There are different levels of UX maturity within organisations, as there is a total absence of UX practices until they are fully institutionalised. UX can be measured through the following criteria: individual characteristics or business characteristics, existing UX teams, user research methods, training, etc. A number of models allow you to measure this. We’ll choose the one that is the most appropriate for your industry and ambitions.  

Phase 2: Evaluating your organisation

Subject to the pre-defined support plan, we’ll use questionnaires, interviews and workshops to ask colleagues about your organisation to understand how it behaves and which opportunities are available for you.

During this stage, we’ll assist you in all of your activities so that we can immerse ourselves in the culture of your organisation to gain a deep understanding of it (how decisions are made, how meetings are organised, etc.).  

Phase 3: Presenting the maturity report

To finish, we’ll present the report with the key points to determine your level of digital maturity, as well as actions that need to be taken so that you can improve your level in the coming months.  

Optional: Support during the implementation of the change 

To be able to proceed with recommendations, you’ll certainly need resources and we’ll be able to help you in this process.  

However, this is only optional. Based on our experience working with our clients, we know that budget gets tighter as you go through this process.  

Deliverables

  • Study plan for your organisation
  • Maturity report with a list of prioritised actions

UX to support the change.

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