Interviews and Workshops
One of the most effective method is to simply engage a conversation with your users. This allows you to understand their needs and expectations. Individual interviews or workshops with groups allow us to collect qualitative information about your users’ habits, opinions, frustrations and desires.
During workshops, being in a group sparkles creativity and allows new products or services to flourish. We run these sessions for internal stakeholders as well as for external clients; this enables us to agree on a common vision to define your company’s UX strategy and needs.
Examples of contextual observations
Opportunity to watch users interact with products contextually and organically
Multi-channel User Journey
We can also accompany you on other phases of your project
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