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Prins, J.E.J.,
Ribbers, P.M.A., van Tilborg, H.C.A., Veth, A.F.L. & J.G.L. van
der Wees (Eds.) (2002). Trust in Electronic Commerce: The role
of trust from a legal, an organizational and a technical point
of view. Kluwer Law International, The Hague (The Netherlands),
ISBN 90-411-1845-4.
Trust in
Electronic Commerce:
The role of trust from a legal, an organizational and a
technical point of view
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Book Description
Electronic commerce is here to stay. No
matter how big the dot-com crisis was or how far the
e-entrepreneurs' shares fell in the market, the fact remains
that there is still confidence in electronic trading. At least
it would appear that investors are confident in e-companies
again. However, not only trust of venture capitalists is of
importance - consumers also have to have faith in on-line
business. After all, without consumers there is no e-business.
Interacting lawyers, technicians and economists are needed to
create a trustworthy electronic commerce environment. To achieve
this environment, thorough and inter-disciplinary research is
required and that is exactly what this book is about.
Researchers of the project Enabling Electronic Commerce from the
Dutch universities of Tilburg and Eindhoven have chosen a number
of e-topics to elaborate on trust from their point of view. This
volume makes clear that the various disciplines can and will
play a role in developing conditions for trust and thus
contribute to a successful electronic market.
Contents & Contributors
1. E-Commerce and Trust: a Variety in
Challenges;
C. Prins &
L. van der Wees.
2. Consumer Trust in E-Commerce: From
Psychology to Interaction Design;
F. N. Egger.
3. What Cryptology Can Mean for
Electronic Commerce;
B. Schoenmakers &
H. van Tilborg.
4. Importance of User-related Factors in
Electronic Payment Systems;
D. Abrazhevich.
5. A Managerial Perspective of Security
in Electronic Business; K. Huang.
6. Integrated Value Chains in E-Commerce
and their IT Implications;
M. Papazoglou et al.
7. Creating Alternative Electronic
Trading Mechanisms in Time-Sensitive Transaction Markets;
P. Ribbers et al.
8. European Data Protection and
E-Commerce: Trust Enhancing? P. De Hert.
9. Legal Aspects of Software Agents;
R. Geurts.
10. ADR and ODR in Electronic Commerce;
M. Schellekens &
L. van der Wees.
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