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project portfolio

Disclaimer: All the sites listed below may have changed since I/we worked on them. Inversely, some of them might not yet have been redesigned in the light of our evaluations or user trials.
 

United Nations International Strategy for Disaster Reduction (UN/ISDR), Geneva (CH)

  • Design of an online user survey to investigate user groups, satisfaction and needs

  • Usability and accessibility expert review of the ISDR website

  • Usability testing of the ISDR website

  • Recommendations for re-design

UBS Wealth Management & Business Banking, Zurich (CH)

  • 23-month contracting assignment at the UBS IT headquarters in Zurich

  • Use case-based requirements elicitation and management for a financial portal

  • Specification and prototyping of user interface elements, portlets and processes

  • Concept and prototyping of an integrated help and support system using RoboHelp

  • Test case authoring and functional testing using TestDirector
Axance "web user experience", Paris (F)
Sub-contracting on Axance's international projects:

  • Manutan International, Paris (F)

    • Project management and coordination of usability tests on B2B office and industrial supplies websites in France (Manutan.fr), The Netherlands (Overtoom.nl) and the UK (Keyind.co.uk);

    •  Conducted the tests with British users; supervised the Dutch tests

    • Data aggregation & meta-analysis of international results; recommendations for re-design.

  • Yahoo! Europe, London (UK)

    • Project management of a pan-European portal user experience study (UK, D, F, I, SP);

    • Conducted the tests with German users;

    • Template-based data aggregation and analysis; production of video highlights.

  • Total, Paris (F)

    • Expert evaluation of the German Total website (Total.de);

    • Integration of third-party quantitative survey results;

    • Recommendations for re-design.

  • Yahoo!, Sunnyvale (USA)

    • User experience tests on new homepage functionalities for Yahoo! France;

    • Recommendations for re-design.

  • La Redoute, Roubaix (F)

    • Usability tests of the website of the largest French mail order company;

    • Video highlights & recommendations for re-design.

  • PayPal France, Paris (F)

    • Usability tests of the French PayPal website;

    • Video highlights & recommendations for re-design.
Yahoo! Mobile Europe, London (UK)

  • Competitive analysis of European mobile value-added services websites;

  • User experience strategy
Elsevier, scientific publisher, Amsterdam (NL)

  • in collaboration with User Intelligence

  • User requirements analysis and prototyping of a medical decision support system for cardiologists
EurotaxGlass's, automotive business intelligence, Freienbach (CH)

  • in collaboration with User Intelligence

  • Expert evaluation and user tests on a car damage assessment application for the insurance industry in Spain

  • Expert evaluation and user tests on a spare parts management system in France.
La Bergère Design Hotel, Maastricht (NL) 

  • Competitive analysis, usability & user experience evaluation.

Doc2@, a Swedish start-up, Helsingborg (S)

  • Strategy consulting; business model refinement; conceptual design; user interface design guidelines.

Rabobank, a Dutch Bank, Eindhoven (NL)

  • Expert evaluation and user trials of a 3D prototype of an online bank; recommendations for redesign.

Nielsen Norman Group, a US user experience consultancy
Canadian Affair, an online travel agency (UK)
Raffles plc, a place to book limos online (UK)

Euroclix, a direct marketing web site, Amsterdam (NL)
 
 

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© Florian N. Egger, egger@telono.com