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virtual bookshelf

Here is a selection of books that I think are most helpful to whoever is involved in the design of e-commerce sites. Please note that clicking on the title will get you to a review on amazon.com, while clicking on [UK] will get you to a review on amazon.co.uk. Although I would get a referral fee if you shop at Amazon, I insist that this selection is, above all, for your information!

NEW: Trust in Electronic Commerce: The role of trust from a legal, an organizational and a technical point of view by Prins et al (Eds) [UK]
Check out more books on trust and electronic commerce!
 
usability engineering & HCI
Designing Web Usability by Jakob  Nielsen [UK]
Web Site Usability by Jared Spool, et al; [UK]
Information Architecture for the World Wide Web by L. Rosenfeld & P. Morville. [UK]
Interactive System Design by William Newman, Mik Lamming [UK] 
The Invisible Computer by Donald A. Norman [UK]
Usability Engineering by J. Nielsen. [UK]
Designing the User Interface by B. Shneiderman. [UK]
The Usability Engineering Life Cycle by Deborah J. Mayhew [UK]
Cost-Justifying Usability by Randolph G. Bias, Deborah J. Mayhew [UK]
The Art of Human-Computer Interface Design by B. Laurel [UK]
Affective Computing by Rosalind W. Picard [UK]
The Politics of Usability by Lesley Trenner & Joanna Bawa [UK]
User-Centered Information Design for Improved Software Usability by Pradeep Henry [UK]
About Face: The Essentials of User Interface Design by Alan Cooper [UK]  
Human-Computer Interaction: Toward the Year 2000 by R. Baecker (Ed.) [UK]
Human Computer Interaction by Alan Dix [UK]
International User Interfaces by Jakob Nielsen & Del Galdo (Eds.) [UK]
Check out more books on usability!
e-commerce web site design
Creating Killer Websites by David Siegel [UK]
How to Start a Business Website (The 21st Century Entrepreneur) by Mike Powers [UK]
E-Commerce: Business on the Internet : Retail version by Constance McLaren, et al [UK]

Designing Systems for Internet Commerce by Treese & Stewart [UK]

Creating Stores on the Web by Cataudella, Greely, & Sawyer [UK]
Increase Your Web Traffic In a Weekend, 3rd Edition by William Stanek [UK]
Elements of Web Design : The Designer's Guide to a New Medium by Darcy Dinucci, et al [UK]
Web Design in a Nutshell by Jennifer Niederst [UK]
Html for Fun and Profit by Mary E. S. Morris, John E. Simpson [UK]
Cascading Style Sheets : The Definitive Guide by Eric A. Meyer [UK]
Check out more books on e-commerce design!
 
e-commerce marketing
Permission Marketing by Seth Godin [UK]
Customers.Com by Patricia B. Seybold  [UK]
One-To-One Web Marketing by Allen, Kania, & Yaeckel [UK]
Online Customer Care by Michael Cusack [UK]

Net Worth: Shaping Markets When Customers Make the Rules by Hagel & Singer [UK]

Why We Buy: Science of Shopping by Paco Underhill [UK]

Differentiate or Die by Jack Trout with Steve Rivkin[UK]

Futurize Your Enterprise: Business Strategy in the Age of the E-customer by David Siegel [UK]
101 Ways to Promote Your Web Site by Susan Sweeney [UK]

Internet Marketing Plan by Kim M. Bayne [UK]

Web Marketing Applied : Web Marketing Strategies for the New Millennium by Joe Tracy [UK]
Check out more books on e-commerce marketing!
 
 

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